Cancellation and Refund Policy

Return & Refund Policy

Updated at 2022-12-07

Definitions and key terms

To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly

defined as:

* Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Trusof, 369, Sector 45, Gurugram, Haryana

122003 that is responsible for your information under this Return & Refund Policy.

* Customer: refers to the company, organization or person that signs up to use the Trusof Service to manage the relationships

with your consumers or service users.

* Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Trusof

and use the services.

* Service: refers to the service provided by Trusof as described in the relative terms (if available) and on this platform.

* Website: Trusof’s site, which can be accessed via this URL: https://shop.trusof.com/.

* You: a person or entity that is registered with Trusof to use the Services.

Return & Refund Policy

Thanks for shopping at Trusof. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a

rewarding experience while you’re exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at Trusof. We’ll be as brief as our

attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Trusof, you agree to the terms

set forth below along with Trusof’s Privacy Policy.

If there’s something wrong with the product you bought, or if you are not happy with it, you have () to issue a refund and return your

item.

If you would like to return a product, the only way would be if you follow the next guidelines:

* The product has to be damage free, if we find any damage on the product we will cancel your refund immediately.

Refunds

We at Trusof commit ourselves to serving our customers with the best products. Every single product that you choose is thoroughly

inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our products.

Refunds

We at Trusof commit ourselves to serving our customers with the best products. Every single product that you choose is thoroughly

inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our products.

Sadly, there are times when we may not have the product(s) that you choose in stock, or may face some issues with our inventory

and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don’t have

to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery), then you will be refunded

once our team confirms your request.

We carry out thorough quality check before processing the ordered item. We take utmost care while packing the product. At the same

time we ensure that the packing is good such that the items won’t get damaged during transit. Please note that Trusof is not liable for

damages that are caused to the items during transit or transportation.

We will revise your returned product as soon as we receive it and if it follows the guidelines addressed above, we will proceed to

issue a refund of your purchase. Your refund may take a couple of days to process but you will be notified when you receive your

money.

Shipping

Trusof is not responsible for return shipping costs. Every shipping has to be paid by the customer, even if the item had free shipping

in the first place, the customer has to pay for the shipping in return.

Your Consent

By using our platform, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to

its terms.

Changes To Our Return & Refund Policy

Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless

otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound

by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete

your account.

Contact Us

If, for any reason, You are not completely satisfied with any good or service that we provide, don’t hesitate to contact us and we will

discuss any of the issues you are going through with our product.

* Via Email: [email protected]

* Via Phone Number: 9015558820

* Via this Link: https://shop.trusof.com/contact-information/